From storytelling to systems —
a decade of range, built for technical clarity.

A career built through evolution — from freelance journalism to marketing copywriting, corporate communications, and now technical training documentation for enterprise teams.

Based in New York · Available for remote work

That range shows up in the work: journalism sharpened how I gather and verify information, copywriting taught me to write for persuasion, and corporate communications trained me to align messaging across stakeholders. Most recently, I brought all three into technical documentation — building a searchable knowledge base spanning 100+ documents for a global supply chain team, and translating complex ERP workflows into training materials that got new analysts productive faster.

If you need a writer who can navigate technical depth, move fast, and deliver work that earns its place — let's talk.

Featured Work

Selected projects across SaaS, product marketing, higher education, and nonprofit communications.

Understanding Cloud Capacity Planning and Utilization at Microsoft — video by Ryan Thomas

SaaS & Technical Content

Microsoft Supply Chain

As a RedCloud Consulting engagement, developed onboarding documentation and educational video content for Microsoft's Supply Chain Planning team — translating complex enterprise processes for a global internal audience.

Watch Video →

Product Marketing

Tyler Technologies

Research-driven content on pretrial reform and digital supervision — used by sales teams to communicate Tyler's solutions to court systems across the U.S.

Read Article → Email Sample →

Higher Education

Cambridge College

Enrollment campaigns across print, radio, and digital — press releases via PR Newswire, a Spanish-language advertorial in El Mundo Boston, alumni profiles, and radio scripts that aired on local stations.

PR Newswire → Radio Scripts →

DEI & Brand Strategy

Hollister Staffing

Multi-channel DEI content campaign — tech newsletter, C-suite thought leadership, and event coverage — that earned the 2017 Massachusetts Staffing Employee of the Year recognition.

White Paper → LinkedIn →

Browse Full Portfolio Get in Touch