Ryan Thomas

✦ Available for new projects

Telling stories.
Fixing systems.
Finding signal in the static.

Content strategist and technical writer — 10+ years across Microsoft, Tyler Technologies, Cambridge College, and mission-driven nonprofits.

I translate complex ideas into clear, purposeful content. From supply chain documentation at Microsoft to donor campaigns for environmental nonprofits, I work with organizations that have something worth saying and help them say it well.

If you need a writer who can navigate technical depth, move fast, and deliver work that earns its place — let's talk.

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Featured Work

Selected projects across SaaS, product marketing, higher education, and nonprofit communications.

Understanding Cloud Capacity Planning and Utilization at Microsoft — video by Ryan Thomas
SaaS & Technical Content

Microsoft Supply Chain

Developed onboarding documentation and educational video content for Microsoft's Supply Chain Planning team — translating complex enterprise processes for a global internal audience.

Watch Video →
Pretrial Reform content by Ryan Thomas
Product Marketing

Tyler Technologies

Research-driven content on pretrial reform and digital supervision — used by sales teams to communicate Tyler's solutions to court systems across the U.S.

Read Article → Email Sample →
Cambridge College graduate celebrating at commencement — higher education content by Ryan Thomas
Higher Education

Cambridge College

Enrollment campaigns across print, radio, and digital — press releases via PR Newswire, a Spanish-language advertorial in El Mundo Boston, alumni profiles, and radio scripts that aired on local stations.

PR Newswire → Radio Scripts →
InTech DEI Panel content by Ryan Thomas
DEI & Brand Strategy

Hollister Staffing

Multi-channel DEI content campaign — tech newsletter, C-suite thought leadership, and event coverage — that earned the 2017 Massachusetts Staffing Employee of the Year recognition.

White Paper → LinkedIn →
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Recommendation
Ryan brings his best to any team! He’s thoughtful, insightful and knows how to execute on the critical pieces of a project. With Ryan it’s not just about the what it’s about the how. He’s a true team player and a pleasure to work with.
Cynthia Young Learning & Development · Microsoft Cloud & AI Managed Ryan directly · July 2025
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