Ryan Thomas

Portfolio

Selected work categorized by focus areas.

Documentation & SaaS Marketing

Microsoft (2023–24): Led SME interviews and UAT synthesis to create Copilot-driven onboarding and policy documentation for Supply Chain Planning (NDA-applied).

Tyler Technologies (2021–22): Developed product sheets, email campaigns, and sales decks using Tyler's proprietary Creative Automation Tool ("TyCAT"), increasing adoption rates for a leading SaaS provider serving court and public safety clients.

The Future of Pretrial Assessments

This research-driven article explores digital supervision, bail reform, and workflow modernization in the pretrial system.

DEI & Content Strategy

As Marketing Copywriter of Hollister Staffing, I led a multi-channel content campaign surrounding a new DEI initiative which leveraged a data-driven tech newsletter on inclusive hiring in Boston, a post-panel positioning piece I developed with the CEO, and an Instagram recap of the firm’s Diversity & Inclusion At Work event.

Equity in Hiring Campaign — Samples

I produced an award-winning story submission from an interview I conducted with an exceptional candate whose triumph over adversity earned him 2017's "Massachusetts Staffing Employee of the Year," and for Hollister's 30th Anniversary, I authored a press announcement celebrating the firm's ongoing committment to excellence in human-centered staffing.

Supporting Brand Messaging — Samples

Higher Ed Communications

At Cambridge College, I served as a Marketing & Communications Specialist where I authored press releases, wrote institutional news features, supported academic campaigns, and produced an advertorial featured in El Mundo Boston.

Nonprofit Storytelling & Donor Engagement

While consulting for Boston Harbor Now, I managed content strategy for two branded WordPress sites, coordinated staff assets in Airtable, and produced newsletters and donor campaigns that boosted community participation. Below is a newsletter I designed in Adobe InDesign for Institutional Advancement:

Published Journalism