Microsoft
Sr. Associate / Technical Content Developer, 2023–2025
Embedded with Microsoft's Supply Chain Planning team to lead SME interviews and synthesize UAT feedback into Copilot-driven onboarding and policy documentation. Contributed to a suite of topic-based learning videos — produced using Copilot Create and ClipChamp — designed to make complex supply chain concepts accessible across a global internal audience.
Tyler Technologies
Content Writer, 2021–2022
Developed product sheets, email campaigns, and sales decks using Tyler's proprietary Creative Automation Tool. Created research-driven content on digital supervision, bail reform, and workflow modernization in the pretrial system for court and public safety clients.
Hollister Staffing
Marketing Copywriter, 2017–2018
Led multi-channel content campaign for DEI initiative including a data-driven tech newsletter on inclusive hiring in Boston, C-suite LinkedIn positioning, and Instagram recap of the firm's Diversity & Inclusion At Work event. Produced the award-winning candidate story that earned the 2017 Massachusetts Staffing Employee of the Year recognition.
Cambridge College
Marketing & Communications Specialist, 2020–2021
Produced press releases distributed nationally via PR Newswire, wrote institutional news features and alumni profiles, and developed multi-variant radio ad campaigns that aired on Kiss 108 and JAM'N 94.5, reaching working-adult and Latinx audiences across Greater Boston. Managed Drupal CMS with ongoing SEO optimization and led multi-channel enrollment campaigns — including a Spanish-language advertorial featured in El Mundo Boston.
Boston Harbor Now
Marketing & Communications Consultant, 2018–2019
Managed content strategy for two branded WordPress sites and coordinated staff assets in Airtable. Designed donor newsletter template in Adobe InDesign and produced campaign materials that boosted community participation in waterfront advocacy initiatives.
Published Journalism
Features, reviews, and investigative pieces across multiple publications
Social justice reporting
Local government coverage
Film criticism & analysis
Music journalism